CORE RETURNS - WARRANTY - POLICIES - RETURNS
All unused, unopened and uninstalled parts can be returned. Please open this page , complete the form and return to us. You will lose shipping (actual shipping charges if you got free shipping
- typically $10-$20) and there will be a
Restocking Fee of 15%($20 minimum). You
are responsible for paying for the return shipment and
insuring the package.
If this is a defective replacement, please see warranty info. It is our policy to replace defective parts. If you return a
wrong or mis-shipped item, it will be treated as a
standard return. Installed retuns cannot be
returned for credit. Please see the Warranty page for info on defectives.
Installed parts are never
refundable. Regardless of fault or reason, no
refund will be issued. Your only option is to
check and see if it is under warranty.
Returns MUST come to our San Diego
Warehouse. We ship out of numerous warehouses to
get the parts to you faster, but returns are processed
through San Diego. Parts returned to other
warehouses will not be refunded. The address is on
Returns must be received within 30
days of purchase date. Returns after this date
will not be accepted. Returns that do not include
the return form are not accepted.
All refunds are processed within two weeks. Please do not call to check the status of your return, if you have not heard from us, please email firstname.lastname@example.org